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Capability 04 — Acquisition

Demand you can
trace to revenue.

Cost per lead is the most comfortable and least useful number in B2B marketing. It is optimisable to zero by lowering quality. We build acquisition where every euro is traceable through to a qualified opportunity and a closed deal — because that is the only number a budget decision can honestly be made on.

Diagnosis

Why B2B paid media underperforms

Almost always one of these five, and almost never the creative everyone is arguing about.

Asking for the meeting on the first impression

A considered B2B purchase does not get decided by someone who has never heard of you, mid-scroll, on a Tuesday. A single-stage "book a demo" campaign to cold traffic buys the small fraction already in-market, at the highest possible price, and wastes the rest.

Optimising towards the wrong event

The platform optimises for whatever you tell it to. Feed it form fills and it will reliably find you people who fill in forms. Feed it qualified opportunities and it finds people who become customers. Most accounts never send the second signal at all.

Measurement severed at the form

Ad platforms know about the click. The CRM knows about the revenue. If nothing joins them, every optimisation decision after the form fill is guesswork — and that is where all the value is.

Speed to first contact

Inbound interest decays fast, and the effect is severe within the first hour. If a lead sits in an inbox until someone checks it after lunch, the media budget already paid for an outcome the process gave away.

Fragmented tracking

Browser-side pixels lose a meaningful share of conversions to consent choices, tracking prevention and ad blockers. Without server-side measurement the platforms are optimising on partial data and reporting numbers that do not reconcile with the CRM.

The fix is structural

Stage the funnel so cold and warm audiences get different asks. Send real qualification signals back to the platforms. Join media data to CRM outcomes. Automate speed to lead. None of it is a creative problem.

Method

The two-stage funnel

Our default structure for cold B2B acquisition. Deliberately simple, because complexity in campaign structure starves the algorithm of data.

STAGE 01

Reach — earn attention, ask for nothing

Broad targeting, cheap impressions, optimised for engagement and video views rather than conversions. The creative does one job: make the right person stop and recognise their own problem. No form, no demo request, no gate.

  • Short-form video and strong static creative built for sound-off, thumb-stopping consumption
  • Message framed around a specific, uncomfortable, recognisable problem — not around your product
  • Broad audiences with creative doing the targeting, which is how these platforms now actually work best
  • Deliberately low cost per thousand impressions; this stage builds the audience asset
What it produces: a growing pool of people who have watched, clicked or engaged — a warm, retargetable audience that did not exist before, at a fraction of conversion-campaign prices.
STAGE 02

Convert — ask only the warm

Retargeting exclusively against the engaged audience from stage one, plus website visitors and customer-match lists. Optimised for the qualified conversion event. This is where the offer lives.

  • Concrete offers: assessment, benchmark, calculator, teardown, webinar, case detail — something with standalone value
  • Landing pages built for one action, fast, and consistent with the ad that produced the click
  • Social proof and objection handling placed where the decision actually happens
  • Frequency capped and creative rotated, because a warm audience burns out faster than a cold one
Why it works: the expensive conversion budget is only ever spent on people who have already demonstrated interest. Cost per qualified opportunity typically falls well below what a single-stage campaign achieves, even though cost per lead can look worse on paper.
The rule we do not break: stage two never launches without stage one having run long enough to build a real audience. A retargeting campaign against an empty pool is just an expensive cold campaign with worse reach.
Channels

Where we spend, and on what

ChannelJob in the funnelHow we run it
LinkedInPrecision reach and account-based coverageThe only platform with reliable firmographic targeting — job title, seniority, function, company size, industry. Expensive per impression, so we use it for accurate reach and account-based work rather than volume. Thought-leader ads from a real person's profile consistently outperform company-page creative. Matched audiences from CRM lists for account-based sequences, Lead Gen Forms only where the mobile experience justifies the loss of landing-page context.
MetaCheap reach and the retargeting engineUnderrated for B2B. Decision-makers are people, and impressions cost a fraction of LinkedIn's. Broad targeting with creative doing the qualification, video for stage one, engagement custom audiences for stage two. Conversions API is mandatory here, not optional. This is usually where the two-stage funnel's economics come from.
Google SearchCapture existing intentPeople already searching for a solution are the most valuable and most limited audience there is. Brand defence first, then high-intent non-brand terms with tight match types and an aggressive negative list. Performance Max used cautiously and only with well-structured conversion data, since it will happily spend on low-quality inventory if the signal you feed it is weak.
YouTubeDepth and considerationWhere a longer explanation is genuinely needed. In-stream against custom intent audiences, plus retargeting site visitors with detail the short formats cannot carry.
OutboundNamed-account coverageWhere the total addressable market is small enough to list by name, media is support rather than the main motion. Runs through the CRM with the compliance design described on the Close CRM page.
Measurement

Closing the loop

This is the part most agencies skip, and it is the part that changes budget decisions.

Server-side conversion tracking

Conversions sent from your server or automation layer rather than only from the browser, with event deduplication so nothing double-counts. Recovers a substantial share of conversions that browser-side pixels lose to consent choices, tracking prevention and ad blockers — and, more importantly, lets you send events the browser never sees at all, like an opportunity created three days later.

Consent-aware by design

Consent state is respected before anything fires — a legal requirement in Germany under the TDDDG and a platform requirement in the EEA. Consent mode is implemented properly, first-party data collection is designed for a world where third-party cookies are unreliable, and measurement degrades gracefully instead of silently reporting nonsense.

A UTM taxonomy that survives

One written convention for source, medium, campaign, content and term, applied identically across every platform, enforced by templates rather than by hope. Parameters captured on the form, stored on the CRM record, and preserved through every stage change. Unglamorous, and the single highest-leverage thing most companies are missing.

Offline conversion upload

When a lead becomes a qualified opportunity, and again when it closes, that outcome is pushed back to Meta, Google and LinkedIn against the original click identifier. The platforms then optimise towards people who become customers rather than people who fill in forms. This is the single biggest performance lever available and it is almost never implemented.

The reporting that matters

Spend, qualified opportunities, pipeline value, closed revenue and cost per qualified opportunity — by channel, campaign, creative and segment, in one view. Plus sales-cycle length by source, because a channel producing cheap deals that take nine months is a different business decision from one producing expensive deals that close in six weeks.

Honest attribution

We do not pretend a single model is truth. Last-touch for operational decisions, first-touch to understand discovery, and a holdout or geo test when a real budget decision hangs on it. Where volume is too low for statistical significance we say so, rather than dressing noise up as insight.

Creative

Creative is the targeting

On broad-targeted platforms the creative decides who sees the ad. Get it right and the algorithm finds your buyer; get it wrong and no amount of audience configuration rescues it.

  • Problem-first, always. The first three seconds name a situation the viewer recognises. Product comes later or not at all.
  • Angles, not variations. Five genuinely different hypotheses about what motivates the buyer beat twenty colour changes of one idea.
  • Motion is not optional. Static still works in retargeting, but stage one needs video to build a meaningful engagement audience.
  • Built for sound-off. Captions burned in, message legible in the first frame, safe zones respected per placement.
  • Structured testing. One variable at a time, adequate spend per cell, a decision rule agreed before launch so results are not argued about afterwards.
  • Refresh on a schedule. Fatigue is measurable in frequency and cost-per-result drift. New angles are queued before performance declines, not after.
Handover

What happens after the click

This is where our media work and our systems work meet — and the reason the two belong with one team.

  • Sub-minute speed to lead. Form or lead ad to a rep able to call, in under sixty seconds, including deduplication, enrichment and routing.
  • Instant acknowledgement. The prospect gets a real, useful response immediately — not a generic auto-reply three hours later.
  • Full context on arrival. The rep sees the campaign, the ad, the page, the form answers and the enrichment before dialling.
  • Routing by capacity. Round-robin bounded by workload and availability, so leads do not queue behind whoever is on holiday.
  • Automatic nurture on no-contact. A defined multichannel sequence rather than a rep's memory deciding when to try again.
  • Outcome written back. Qualified, disqualified with a reason, or closed — pushed to the ad platforms to sharpen optimisation.
We will not run media for a company that cannot answer its leads. It is the fastest way to burn a budget and the reason we sequence systems work first where the process is not ready.
Questions

Growth questions we get asked most

What is a realistic minimum budget?

A two-stage funnel needs enough volume for both stages to exit the learning phase, which in practice means a few thousand euros per month in media before the structure works as designed. Below that we would rather build one channel properly than spread a small budget across three and learn nothing from any of them. We will tell you plainly on the first call if your budget and your deal size do not currently support paid acquisition — sometimes the honest answer is that outbound plus a referral motion is the better use of the same money this year.

How long before we see results?

Stage one produces engagement data within days. Meaningful cost-per-opportunity readings need the sales cycle to run at least once, so for a typical mid-market B2B cycle expect six to twelve weeks before the numbers are trustworthy. Anyone promising qualified pipeline in week two either has an unusually short cycle or is counting form fills as pipeline. We report leading indicators weekly and outcome metrics monthly, so you can see progress without mistaking noise for a trend.

Do you produce the creative?

We do concept, angle development, scripting, copy and the testing structure, and we handle static production and light editing in-house. For high-production video we work with your existing team or a production partner — and we are usually keen to, because footage of your actual people, sites and products consistently outperforms anything generic. What we will not do is run a campaign on creative we had no input into and be held to its performance.

Can you take over our existing ad accounts?

Yes, and it starts with an audit: account structure, conversion tracking integrity, audience overlap, wasted spend, creative fatigue and — most revealing — whether the reported conversions reconcile with what the CRM shows. That reconciliation gap is where the real finding usually is. The accounts stay in your ownership; we get access rather than custody, so there is no hostage situation if we part ways.

Is this GDPR-compliant for German traffic?

It is designed to be. Consent obtained before any non-essential tracking fires, a consent banner that genuinely blocks rather than merely announces, consent mode implemented so measurement degrades honestly, server-side events respecting consent state, data processing agreements with each platform, and a privacy policy that accurately describes what is actually running — which is a lower bar than it should be and a surprisingly common failure. Where a specific configuration is legally contested, we flag it and let your counsel decide rather than making the call for you.

Does your ad spend reconcile with your CRM?

If the answer is "not really" or "nobody has checked", that gap is the first thing worth fixing — and it usually pays for the entire engagement.